Director Jon Carter says he is due to meet the residents who made the complaints soon to try to find a solution that will enable them to generate the money required to keep the St Lawrence site open to the public.
A meeting is now planned with neighbours of the site for next month, at which the issue will be discussed.
Stewart Petrie, of Environmental Health, confirmed that having received complaints about the levels of noise, such as loud music, from events at Hamptonne his officers attended three events to monitor sound levels.
They met representatives of Jersey Heritage last week to discuss the findings.
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