Gas restored to St Helier after outage

Gas supplies have been restored to St Helier after a week-long outage. Picture: ROB CURRIE. (36797052)

ST HELIER residents are now able to turn on their gas supplies at the valve, according to the latest update from Island Energy.

A spokesperson for the energy company, who have been working to restore supplies since an Islandwide outage on Saturday, said that customers in St Helier could now turn on their ECV (emergency control valve) and restore gas supply into their property.

St Brelade and St Peter are due to follow from 6pm onwards, with the rest of the Island from 8pm onwards.

The spokesperson continued: “It is important to follow the instructions of how to do this. If you haven’t already received a letter with the instructions, they are on our website here.

“If you do not want to turn the gas on yourself there is a form on our website, and we will get an engineer to visit you.”

That form can be found here.

“Because the gas supply has been turned off, Islanders may experience a delay upon turning it back on,” the spokesperson added.

“This is normal. Please leave ten minutes for the gas to restore before turning on your appliances.

“If after ten minutes you can still smell gas, turn the emergency control valve off again, go outside of your property and call our gas escape number immediately: 755 555.

“Do not try to turn any appliances back on.

“If you try to turn on your emergency control valve (ECV) before we’ve restored gas to your area there is no safety risk, you simply won’t have gas supply.”

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