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Flybe called to account for 'inferior' island service

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AIRLINE Flybe has been summoned to an urgent meeting with the Economic Development Minister following concerns about the quality of its inter-island service.

Since the Blue Islands and Flybe franchise partnership went live at the start of June, passengers – many of them members of the Channel Islands' business community and regular users of the service – have become increasingly frustrated about delays, technical faults and scheduling issues.

This week alone on the Jersey–Guernsey route there were numerous delays on Tuesday – the hottest day of the year – with people reporting arriving at noon for morning meetings and sitting delayed on a plane while temperatures outside soared. And yesterday the 9.10 am arrival from Guernsey and the subsequent return were both cancelled.

Regular users of the service have also raised concerns about a lack of scheduled flights at peak times, such as mornings and evenings, and the high cost of flights on the Jersey–Guernsey route.

Read the full story in this weekend's JEP.

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