The new operator, CT Plus Jersey, has apologised for yesterday’s ‘teething problems’ following reports of buses arriving late to schools, delayed departures and confusion over the renumbered vehicles.The company says that it is working hard to address any issues.
Commenting on Facebook Agata Kucza said her son’s bus never arrived. Others reported short delays with some saying that the service had worked perfectly well.
The launch of the service has also been made more difficult by problems with the company’s phone helpline. Technical difficulties out of the control of CT Plus Jersey have meant that Islanders have not been able to call the company.
A spokesman from CT Plus Jersey said: ‘The company has experienced some minor teething problems with the service which are of the sort that you might expect when there is a change of operator and the transfer of an entire team of staff.
‘We are obviously sorry if anyone has been inconvenienced and the management team is working hard to ensure that they are addressed promptly.’
