Almost 10 million households have been told they risk overpaying for their energy if they do not send meter readings to their supplier, as a 10% price rise takes effect.
The average household energy bill increases by £149 a year from Tuesday, as Ofgem raises its price cap just as the winter months begin.
The regulator has raised the cap from the current £1,568 for a typical dual fuel household in England, Scotland and Wales to £1,717, or about £12 a month more on average bills.
Those households on a standard variable tariff (SVT), as opposed to a fixed deal, and who do not have a smart meter, should submit their electricity and gas readings to their supplier as soon as possible if they have not already done so, to ensure any energy they have used before October 1 is not inaccurately billed at the higher prices.
Suppliers who have not received meter readings base their bills on estimated usage, meaning households could be overpaying, while others may not be paying enough.
The price cap sets a maximum price that energy suppliers can charge consumers for each kilowatt hour (kWh) of energy they use.
From October 1, households on a standard variable tariff who pay for their electricity by direct debit will pay on average 24.5p per unit, with a standing charge of 60.99p per day.
For gas, the average will be 6.24p per unit with a standing charge of 31.66p per day.
Ofgem said rising prices in the international energy market, because of heightened political tensions and extreme weather events, were the main driver behind the decision.
Ahead of the #PriceCap increase tomorrow, our latest polling with @YouGov shows that 45% of low income adults in GB say they have struggled to afford energy over the last year. This is extremely worrying as bills will rise again and energy debt is at record levels. pic.twitter.com/ZzXgegRPGN
— National Energy Action (@NEA_UKCharity) September 30, 2024
Millions of pensioners are also facing a winter with less support, after the new Government decided to scrap winter fuel payments for those who do not receive pension credits or other benefits.
About 10 million pensioners will miss out on the payments of up to £300 this year.
Almost half of British adults (46%) say they are likely to ration their energy use this winter, using less than they should for maintaining comfort and wellbeing, according to a survey by fuel poverty charity National Energy Action (NEA) and YouGov.
NEA chief executive Adam Scorer said: “Millions of households face another dreadful winter, resigned to increasing energy debt or not heating their homes at all.
“We find ourselves stuck in a predictable loop of increasing prices and inadequate support.”
October’s price cap is significantly lower than during the peak of the energy crisis, which was fuelled by Russia’s invasion of Ukraine in February 2022, driving up costs in an already-turbulent market.
Ofgem chief executive Jonathan Brearley has urged people to “shop around” and consider a fixed-rate tariff that could save money, adding that the regulator was working with Government, suppliers, charities and consumer groups to do “everything we can” to support customers.
Citizens Advice has said it was particularly concerned about households with children and young people and those on lower incomes, who were most likely to struggle with their heating costs.
Comparison site Uswitch.com calculated that the average household on an SVT is expected to spend £135 on energy in October compared with £55 in September, because of a combination of higher rates and increased usage at the start of autumn.
Elise Melville, energy spokeswoman at Uswitch, said: “There are plenty of fixed energy tariffs that are cheaper than the October price cap and more are coming on to the market as competition increases.
“With the long-term outlook for energy prices uncertain, it’s worth taking the opportunity to lock in lower rates before the start of winter.”
