Nominated by: Diana Racko
A TOY SHOP team whose friendly and caring approach makes customers feel welcome has been nominated for the Customer Service Employee of the Year award.
Nominator Diana Racko said the staff at Bambola Toy Shop were always “very helpful, attentive, caring” and ready to assist customers whenever needed.
Ms Racko said she regularly visited the shop with her daughters and that they were always made to feel “very welcome” by the friendly and helpful team.
She added that the shop’s wide variety of toys, including Lego and age-appropriate choices for children of different ages, was another reason she and her daughters enjoyed shopping there.
“We couldn’t ask for better place,” she added.
Ms Racko said staff were always “happy, smiley” and on hand to help, whether customers needed advice or simply an extra hand while shopping.
She described the atmosphere as “caring, supportive, kind” and said the team created a “happy environment” that made her and her daughters enjoy returning to the shop.
Ms Racko said the staff’s kindness and willingness to help made Bambola a place where customers felt comfortable and supported.
