CUSTOMS officials are “continuing to work closely” with airlines and the UK Home Office to resolve a problem linked to the Crown Dependencies’ participation in the Electronic Travel Authorisation scheme.
The update comes several weeks after the government revealed that some Islanders had been wrongfully denied boarding – despite holding valid immigration permission – in the wake of the new ETA requirements.
The change came into affect in April as part of wider efforts to ensure consistent border security across the Common Travel Area.
Those who hold a British or Irish passport – or have another immigration permission, such as a visa, settled status or leave to remain – do not need an ETA.
But earlier this month, the government stated that: “A small number of non-British and non‑Irish Jersey residents have been wrongly denied boarding when travelling, despite holding valid immigration permission to travel.”
It explained that this was due to some airlines and ground handlers having “misinterpreted” the requirements or having “experienced difficulties verifying Jersey-issued permissions” within their systems.
In a recent update, Jersey Customs confirmed that it was “continuing to work closely with UK partners”, including the Home Office and airlines, to resolve the issue.
“Regular meetings are taking place, and updated guidance has been reissued to carriers,” the update continued.
“We remain focused on addressing the matter and will continue our engagement until it is fully resolved.”
