New "lifeline" support service launched for mental-health carers

A NEW service to help mental-health carers continue caring “while maintaining their own wellbeing” has been launched.

The government has said that the Carers’ Support Service is intended to ensure that those looking after Islanders with mental-health difficulties have access to “the right kind of support, at the right time, and in a way that suits them best”.

Its formation saw the Health Department award The Listening Lounge a three-year contract to work in partnership with Dementia Jersey, Focus on Mental Illness and Jersey Eating Disorders Support.

The four organisations have supported nearly 50 mental-health carers since the new service – described by Health Minister Tom Binet as “a lifeline for carers” – was launched last month.

It helps provide access to a range of support, including one-to-one, peer and group support, courses and education, wellbeing and social opportunities, as well as advocacy.

Lucy Nicolaou, from The Listening Lounge, highlighted the “invaluable contribution that carers make to the wellbeing of our community”.

“Many Islanders provide ongoing support to friends or relatives living with a mental-health difficulty, which can bring both rewards and challenges,” she continued.

“We wanted to be part of this partnership because we believe that carers deserve accessible, meaningful support that recognises the importance and complexity of their role.”

Ms Nicolaou added: “Our aim is to empower carers with knowledge, connection, and confidence so they can continue to care while maintaining their own wellbeing.”

Carers can access the new service by contacting The Listening Lounge for a holistic assessment, following which they will be offered relevant support or signposted to the services that will best suit them.

Alternatively, they can contact another organisation within the partnership directly.

Deputy Binet said: “I’m delighted that this service, which will be a lifeline for carers, has been launched.”

He added: “It is a prime example of how Health and Care Jersey, charities and the private sector can all work together to create a seamless and integrated health service that truly meets the needs of Islanders.”