DELIVERIES to Coop stores around the Channel Islands have been impacted following a cyber attack against the company in the UK.
The supermarket chain has reassured its members that their personal information “remains secure”, but delivery of products to local stores has been impacted due to a national criminal data breach.
Last week, Co-op Group, which operates 2,500 supermarket stores, 800 funeral homes and an insurance business, admitted that its IT systems had been hacked by a criminal group which resulted in a large amount of employee and customer data being stolen.
However, a CI Coop spokesperson said that personal details of its members, such as names and addresses, are not stored by Co-op Group, meaning local data is safe and its systems are functioning as they should.
The cyber criminals that took responsibility for the attack, call themselves DragonForce and claim to have stolen the personal details of 20 million people in the UK as a result of the hack, including phone numbers and dates of birth.
DragonForce were also responsible for a similar attack on M&S and an attempted hack of Harrods.
A spokesperson for CI Co-op said all of its stores remain open but due to “sustained malicious attempts” to access to Co-op Group systems, the number of food deliveries to the Channel Islands has been “temporarily impacted”.
“[Co-op Group] have taken proactive steps to keep their systems safe, which is temporarily impacting our colleagues’ ability to perform their roles and how many deliveries we are getting into our stores,” the spokesperson said.
CI Co-op said it will continue to provide updates on the situation as it unfolds.
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If any individuals are also a member of Co-op Group in the UK, a dedicated website about the incident and customer advice can be accessed via: www.coop.co.uk/cyber-incident-faqs
