CHANNEL Island airlines Blue Islands and Aurigny have resumed “normal service” after an outage which affected the the functionality of their online booking platforms.
Both airlines said customers were able to book flights again yesterday after three days of disruption between Tuesday morning and Thursday evening.
The issue affected more than 50 airlines globally, with customers facing trouble in booking and changing flights, as well as online check-in.
Rob Veron, chief executive of Blue Islands said, “We thank our passengers for their understanding and patience as we suffered this major outage and apologise to all customers for any inconvenience.
“Occurrences of this magnitude are rare; I’d like to thank our team as well as our airport and ground partners for continuing to deliver our flight operations, ensuring any impact for our customers travelling with us during this period was minimal.”
Aurigny apologised to passengers for disruption in a social media statement, adding: “We have now re-enabled the booking functionality on aurigny.com. This includes the ability to make changes to existing bookings and check in online.”
