Telecom operators – JT, Sure and Homenet – have agreed that all fibre broadband connections will be increased to a symmetrical 1 Gbit/s at no extra cost, following discussions with the government and Digital Jersey.
Work to increase the speeds will take place over the course of the next two weeks, at which point all fibre broadband users will benefit from the faster speed for uploading and downloading. Tariffs paid by broadband subscribers will not change.
This arrangement is intended to last for as long as the current measures remain in place unless otherwise agreed by all parties.
Chief executive of Digital Jersey, Tony Moretta, said: ‘These are challenging times and it is great to see the industry work together to facilitate the introduction of these higher broadband speeds. With our 100% fibre network, Jersey is in the unique position of being able to easily support all the services required for both remote working and living for the entire population. We will continue to work with government and industry to ensure both businesses and consumers have the technology they need.’
Economic Development Minister Lyndon Farnham said: ‘Anything that can be done to support the Island at this time is most welcome. I want to thank Digital Jersey and all the telecoms operators for working together to deliver this solution.’
The JEP understands that JT will announce within days that all of its home customers on limited data broadband packages will be able to enjoy unlimited downloads while Islanders are required to practice social distancing and work at home. The move is understood to be part of a package of relief measures to help businesses and domestic customers through the challenges ahead.