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Islanders’ Iceland holidays cancelled as firm collapses

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HUNDREDS of Islanders who were due to fly direct to Iceland from Jersey have had their holidays cancelled after the company running the trips collapsed.

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Super Break, which had been running for 36 years, went into administration last Thursday – affecting around 53,000 people across 20,000 individual bookings.

The Jersey-Iceland package was sold through a number of tour operators including the Co-op’s Travelmaker and Bellingham Travel.

Super Break was a member of the Association of British Travel Agents, and the organisation has since said that customers should be able to obtain a refund.

Carl Winn, head of marketing, membership and community for the Co-op, said that 136 of their customers had been affected.

‘The direct flights to Iceland were due to be operated by a travel company called Super Break, which has since gone into administration. These flights were bookable through any ABTA-bonded travel agency based in Jersey, including Travelmaker,’ he said.

‘136 passengers were booked to travel to Iceland in March 2020 through Travelmaker. All affected customers have have been notified and we are in the process of refunding their deposits in full and assisting them with finding alternative holiday arrangements if required.

‘We continue to sell direct holidays at our three branch locations on behalf of Fly Direct and these trips remain extremely popular.’

As the tours were sold by multiple agents, the exact number of Islanders affected by the collapse is not clear.

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But the flights were due to be operated by a Titan Airways Boeing 757 aircraft, which is capable of carrying just over 200 passengers.

Brian Kelly, chief executive of Bellingham Travel, which also sold the Iceland packages, said the first trip was full with a second trip – borne out of the high demand – was also already around 25% full.

‘It is obviously very disappointing. It is another great operator lost. They were a very old established name within the travel sector, were highly regarded and will be sorely missed,’ he said.

‘It is also a blow to the industry and the travel sector is quite weak at the moment – most probably because of the weak pound and brexit.

‘Anything that happens in the UK will have some sort of impact on the islands – it is inevitable unfortunately.’

Mr Kelly added that his company were helping customers to obtain refunds or make alternative travel arrangements.

Ed Taylor

By Ed Taylor
Journalist

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