Keith Beecham, chief executive of Visit Jersey, took to social media to express his anger at what he says was a lack of communication from easyJet.
Mr Beecham was due to fly on the 4.50 pm flight to Gatwick airport on Sunday but the flight was cancelled because of fog.
In the first of two tweets, Mr Beecham said: ‘What’s happening #easyJet ? 16.50 departure from Jersey to Gatwick. Now 20.23 and no communication.’
A short time later he tweeted: ‘Just been instructed to board but no one will tell us destination. Crew blanking passengers. Get it together #easyJet.’
In a statement yesterday, the airline apologised for any inconvenience, which it said was outside of its control.
This was EZY897 from London Gatwick to Jersey and EZY898 from Jersey to London Gatwick.
‘The safety and wellbeing of our passengers and crew is always easyJet’s highest priority. All passengers travelling on cancelled flights have been given the option of transferring their flight free of charge or obtain a refund at www.easyjet.com.’
The JEP contacted Mr Beecham but he was unavailable for comment.
But this is not the first time that the head of Visit Jersey – which has been tasked to attract one million visitors a year by 2030 – has had an unlucky travel experience.
Mr Beecham was on the Condor Liberation when the £50 million fast ferry struck a harbour fender in Guernsey on its second commercial sailing.
NEW direct air links between the Island and major European cities could be introduced in the future after tourism bosses announced last month that they are due to investigate how Jersey can broaden its target market.
Visit Jersey is due to begin research at the end of this month into the potential for developing more links with destinations across the continent, including Scandinavia and Austria.
Research will specifically look at the possibility of establishing links with cities like Copenhagen and Vienna as well as developing current travel routes to destinations in France, Germany, Ireland and Switzerland.
Keith Beecham, head of Visit Jersey, said it was his team’s aim to identify where there is a demand for people to come to Jersey that is currently being unfulfilled.
Jersey Airport caters for several flights in and out of German, Irish and Swiss cities on a seasonal basis, and Paris all year round.
Mr Beecham said: ‘We need to understand where the demand for Jersey is and where it is being unfulfilled, and that is what this research is about. We are already looking at the UK, but we will soon start to look at places such as France, Germany, Austria, Ireland, Switzerland and Scandinavia.
