THE rights of Jersey consumers took a big step forward yesterday following the passing of a law to protect against rogue traders.
For the first time, Islanders will be legally entitled to refunds or replacements of shoddy or broken goods. The landmark move sees Jersey come up to speed with the UK and other jurisdictions and answers years of lobbying by the JEP’s Fair Play team and other consumer campaigners.
The Supply of Goods and Services law will give consumers more rights than ever before. Traders will also have new responsibilities.The provisions of the law include:
• Goods must correspond to any description of them.
• They must be of satisfactory quality and reasonably fit for purpose.
• Suppliers of services must use reasonable skill and care.
• Services must be carried out within a reasonable time.
The new rights, set down in the Draft Supply of Goods and Service (Jersey) Law which the States approved yesterday on a standing vote, mirror UK provisions. The law, which was taken to the States by Economic Development Minister Philip Ozouf (pictured) has also been welcomed by the head of the Jersey Consumer Council, Deputy Alan Breckon.
