Sponsored content
By the Jersey Financial Services Commission
In 2024, the Channel Islands Financial Ombudsman received 65 fraud complaints, up from 22 in 2023 – a 195% increase.
Fraud is getting smarter. Scammers are using AI to fake voices, emails, and websites that can be hard to spot from the real thing.
It’s not just a global problem – it’s happening right here in Jersey.
Nobody is immune. Fraudsters are targeting people of all ages and backgrounds and know how to manipulate others, including by:
- creating a false sense of urgency
- impersonating trusted organisations and even family members
- exploiting people’s fears
- exploiting people’s desire to help others
Common scams
Scam emails and texts, including from fraudsters pretending to be delivery companies, trying to get you to click on malicious links and/or give away personal information.
Payment fraud, where scammers pretend to be an official body, such as a bank, to try and get you to move money to their account.
Online investment scams, including cryptocurrency scams, that look professional but are designed to steal your money.
Romance scams, with fraudsters going on to ask for money after developing an online relationship with the person they’re targeting.
Three simple ways to protect yourself
Stop
Scammers want you to panic. Take a breath. Remember, real companies won’t ask for your PIN, password or tell you to move your money.
Think twice
Always exercise caution before clicking on links. Had an unexpected call? It’s ok to hang up the phone if something doesn’t feel right. Use a trusted number or website instead.
Protect yourself
Protect your personal information. Use strong passwords, enable two-factor authentication, and keep your devices updated. Be cautious of anyone claiming to be your bank or the police who asks for sensitive details.
Think you’ve been scammed? Call the States of Jersey Police on 01534 612612, or get in touch with the JFSC Enforcement team by emailing enforcement@jerseyfsc.org, or call our whistleblowing line at 01534 887557. If it’s a payment scam, contact your bank as quickly as possible using the number on your bank card.
