According to a report by technology firm AirHelp, the airport, which is used by thousands of Jersey-based travellers each year, is only marginally worse than Kuwait Airport for punctuality, quality and service.
Manchester Airport, which is also used by Jersey air travellers, was also ranked in the bottom ten.
Heathrow was the top-ranked UK airport at number 20, between San Francisco and Vancouver.
The top airport in the world, according to the rankings, was Singapore’s Changi, followed by Munich and Hong Kong.
AirHelp, which provides legal services to passengers who face travel disruption, examined 76 international airports across the world.
Earlier this year, a Which? survey found Gatwick to have the worst airport lounge in Britain, with passengers complaining that the ‘floor was grubby and the facilities basic’.
The AirHelp study also examined airlines, with British Airways placed seventh worldwide out of 87 carriers, followed by Virgin Atlantic.
Flybe came in 22nd, while Ryanair and Monarch featured in the bottom five of the rankings, which measure on-time performance, quality of service and how well airlines process claims for compensation.
The top ranked carrier in the world was Singapore Airlines.
