Archbishop Justin Welby made a personal apology to the Very Rev Bob Key and his wife, Daphne, last week when they met him in London and which has been made public by the Bailiff William Bailhache.
The Dean was suspended by the Bishop of Winchester, the Right Rev Tim Dakin, in 2013 for allegedly mishandling a complaint against a churchwarden by a vulnerable woman.
In the aftermath, which caused a split between the Diocese of Winchester and Jersey, former Court of Appeal judge Dame Heather Steel led an investigation which exonerated the Dean, however, the Bishop refused to release the findings to protect the woman who made the accusation.
Following further calls this week by Dame Heather that her report be published, Archbishop Welby intervened by writing to the Bailliff to make a public apology for the way Mr and Mrs Key were treated by the church.