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Doubts over paid ombudsperson

A PUBLIC sector complaints process based on the existing voluntary panel will probably be as effective and provide better value than the appointment of a paid ombudsperson, the Chief Minister has said. Speaking at a Corporate Services Scrutiny Panel hearing yesterday, Deputy Lyndon Farnham gave the strongest indication yet that the government would seek to […]

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Chief Minister wants review before an ombudsperson decision is made

THE Chief Minister wants to review the government’s internal complaints process before committing to setting up a public services ombudsperson role following concerns about cost. Deputy Lyndon Farnham recently told the States Assembly he wanted to address underlying issues within the public sector complaints system and gather input from Islanders to ensure service improvement and […]

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