From Andrea Rosenfeld.

IT is really no wonder at all that we have a seriously ailing postal service and that more and more people use alternative means of communicating and moving goods?

The service has completely gone out of postal provision for the average domestic user. I recently had to wait eight days for the attempted delivery of a package from the UK which was sent first class on a Monday morning. I then had to wait a further two days because I was not home when the postman tried to deliver it and it had not arrived back at the sorting office by late morning the day afterwards when I initially tried to collect it.

Who made the ridiculous decision to stop deliveries on a Saturday? Surely a Monday would be a far more sensible day to stop deliveries. There is no mail in from the UK on a Monday and any local business mail posted priority on a Friday would, in theory, be delivered on a Saturday and thus be available for businesses on a Monday.

This arrangement would mean that most domestic customers would have the advantage of being at home to receive all those items that they currently have to go to the sorting office to collect. Further, by changing the parcel delivery times to between 3 pm and 6 pm every day the postal service would find many more people home to receive their mail and thereby reduce the need and expense of cards through doors and returning items to the sorting office.

Equally, this two-tier local postal service is a joke. So many items of mail with priority stamps do not reach their intended recipient the next day. I myself have resorted to only using the standard letter stamps since there is no advantage to paying more for priority ones.

I feel very sorry for the front line postal workers who get constant flak from the public about the lack of service we receive. It isn’t their fault but that of poor management decisions. Come on Jersey Post; let’s put the service back into the postal service and once more let the public and your front line workers have a reason to feel proud of their postal service.

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