It creates havoc with all sorts of things, from insurance policies and claims to postal instructions to logging onto websites and obtaining a credit card.

Almost worse than the exclusion from service sometimes are the infuriating and frustrating times you can end up having with a company in the UK which has a list of rules from which the person at whichever call centre you are phoning cannot deviate. As the saying goes: ‘Computer says no.’

No one can over-ride the system with common sense, because something somewhere will blow a fuse as a result. Usually it is annoying and frustrating, but once you have had a good whinge about it you can move on.

Discrimination

On the face of it, the case of Benjamin Aaron takes that unfairness and arbitrary discrimination to a whole new level.

Mr Aaron, together with his brother David, spent three years in a Japanese prisoner-of-war camp. Unlike his brother, he is not entitled to receive a government pay-out because he has not lived in the UK or in the EU for 20 years. Instead, he has lived in an anomaly called Jersey.

It is just such a petty and pointless discrimination because in all other ways his experience is the same as his brothers and with others entitled to the £10,000 pay-out.

If, as appears to be the case, the only thing stopping Mr Aaron from receiving his payment are the lack of the letters ‘UK’ or ‘EU’ on his address, then the matter should have been sorted out long before the need arose

to write to the Prime Minister about it.

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