C5 recertified for information service management system
C5 ALLIANCE have proudly displayed their International Organisation for Standardisation certificates after being recertified for their Information Technology Service Management and their Information Security Management System.
Mark McLachlan, service delivery manager said: ‘The ISO/IEC 20001-1:11 standard is built around the Deming Cycle of plan-do-check-act. By following these iterative steps, we are constantly improving on our client’s experience for end-to-end services. We believe that good service is nothing without consistency.’