Leadership survey: Rate your boss

A MAJOR new survey is launched today to assess the quality of leadership across Jersey, in both the public and private sectors.

Kevin Keen. Picture: JON GUEGAN. (29377734)
Kevin Keen. Picture: JON GUEGAN. (29377734)

The initiative is the brainchild of Leadership Jersey which, working in partnership with the JEP, wants to gain a better insight into how employees perceive their bosses in various sectors of the economy.

Leadership Jersey was set up in Jersey five years ago by Island business fixer Kevin Keen as a not-for-profit and politically neutral organisation.

Its mission is to promote and support the development of better leadership in all aspects of life. The group runs a programme of speakers and events and also sponsors the Inspirational Leader of the Year category in the annual Jersey Evening Post Pride of Jersey Awards. This year the category has attracted a record 16 nominees.

Mr Keen explained that because Covid restrictions had forced the organisation to cancel its talks programme, it had decided to commission some research.

‘We have been lucky to find a volunteer in Emma-Louise Veitch of allthingscustomer.co.uk, who has helped us produce an online survey.

‘What we want to achieve is a really good response and we will share the results in early December. There are over 60,000 people working in Jersey. What do they think of their manager as a leader and what do they think of the top woman or man in their organisation?

‘We won’t be collecting any data that could identify the respondent or the organisation they work for, just the sector. So we would love to see the survey shared widely and completed by thousands of people. Clearly the JEP is in an ideal position to assist us in achieving this.’

He added: ‘A crisis almost always shows clearly the difference between great leaders and the other kind.’

Jo Ferbrache, who has worked with Mr Keen on Leadership Jersey for the past three years, said: ‘We are looking forward to seeing the results of this survey. It will highlight any issues which need to be addressed and raise awareness locally.

‘We will use this insight to drive the Leadership Jersey initiative into 2021, ensuring that we host relevant speakers and produce content which is useful and based on informed local knowledge.’

Mr Keen – who has been brought into transform several struggling Jersey companies and charities, including Jersey Dairy, Jersey Post and the Jersey Animals’ Shelter – added that Leadership Jersey was five years old this month.

‘It all started as a reaction to my own experiences being called into troubled Jersey organisations and often finding that poor leadership had made the problems caused by market changes of one type or another, much much worse,’ he said.

‘The idea was that, by raising the profile of the issue, training firms and employers would do more about training leaders at all levels. Ralph Nader said: “The function of leadership is to produce more leaders not more followers”, which I guess neatly summarises what we have been trying to do over the past few years.

‘All our events are operated on a not-for-profit basis with any profits going to charity. Indeed, 23 events later we have raised over £25,000 and Jersey has benefited from some amazing speakers who came along for the love of leadership not a fee.’

Some of the questions in the survey, which can be accessed at leadershipjersey.je and allthingscustomer.co.uk, are:

1. How would you rate the overall quality of leadership within your organisation?

2. How would you rate the overall culture within your organisation?

3. During the coronavirus pandemic, I have felt supported by my organisation.

4. Would you describe the person you report to as more of a manager, or a leader?

5. Would you describe the chief executive within your organisation as more of a manager, or a leader?

6. Would you prefer to work for a manager, or a leader?

7. How would you rate your relationship with the person you report to?

8. In the last 12 months, have you had a performance appraisal?

9. In the last 12 months, have you considered leaving your job because of the person you report to?

10. How diverse are the senior management team within your organisation?

11. Overall, how would you rate yourself as a leader?

12. What would you say are the top three attributes of a great leader?

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