JE to delay price increase until October

JE to delay price increase until October

Jersey Electricity said that the increase would now take effect on 1 October, adding that the decision would cost it £1 million in lost revenue.

The announcement follows one by Jersey Water, which has decided to defer a 2.7% increase due to come into force on the same day to 1 July.

Chris Ambler, chief executive of Jersey Electricity, said his company would ‘do all it could’ to help anyone not able to pay a bill.

‘The board of Jersey Electricity and all our colleagues understand the fears and challenges our community is facing. With many Islanders ultimately facing job losses and businesses likely to be forced to close, even if temporarily, it is important that the utilities in our small community work together to help customers through this crisis,’ he said.

‘As an essential service provider, we have well-practised contingency plans and have been preparing our response to COVID-19 for some time. A dedicated team is regularly reviewing the status of our preparedness, putting in place mitigating actions where appropriate.’

Mr Ambler added that he wanted to reassure customers through the measures the business had taken to safeguard customers and employees, as well as ensuring it continues to supply the Island with electricity and dealing with any power outages.

‘Our priorities continue to be the health and safety of the general public, our customers and our employees as well as maintaining services. Our customer care team remains available on the normal channels and we will do all we can to help anyone who experiences difficulty paying a bill,’ he said.

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