4G now available at sites in four parishes – and more sites to be rolled out every week

Sites in St John, St Mary and St Lawrence have now been connected to the 4G network following the connection of six sites in St Ouen last month.

  • Short for fourth generation, 4G networks provide wireless mobile broadband internet access.
  • Generally faster than its predecessor 3G and can reach download speeds of up to 100 megabits per second.
  • Uses a technique to put more data onto the same amount of radio frequency to make it faster.
  • Allows smoother streaming and better video call technology suck as Skype and Facetime.

And the company now plans to launch new sites every week.

The service gives mobile users download speeds that are twice as fast as the existing speeds available through a 3G connection. It also allows better quality streaming with video-calling applications such as Skype or Facetime.

Dave Newbold, JT’s chief operations and technology officer, said: ‘Following the launch of six 4G sites in St Ouen last month we have been able to conduct all of the necessary testing of the new network, which has been very successful. Now the testing phase is complete, we are aiming to launch new 4G sites each week.’

All 4G-capable handsets will work on the new network apart from LG and Samsung, which prevent their handsets from being used on 4G networks until testing has been carried out first. Following the completion of such tests, updates will be available on the majority of LG and Samsung phones, enabling connection to the network.

The roll-out of 4G is expected to cost JT around £12 million. Sure and Airtel Vodafone have begun work in preparation for their own 4G roll-outs.

  • La Fontaine
  • St John’s Parish Hall
  • Club Carrefour
  • Living Legend
  • Mount Issac
  • Rue de Cerf
  • The Northern Exchange mast
  • Rozel Rovers football club
  • Fremont
  • Regals Construction
  • Les Platons
  • Pallots

What is 4G?

4G is the fourth generation of mobile phone technology and follows on from 2G and 3G.

What can I expect from 4G?

4G services should make it much quicker to surf the web on your mobile, tablets and laptops.

For the typical user, download speeds will be at least twice as fast as the speed currently available on the existing 3G network.

Will the 3G data network change?

Yes for the better.

Currently we only have high speed 3G capable sites in Urban areas, such as in Town, however, as we install the new network, every site across the islands will have a high speed data capability.

In addition, the current 3G spectrum doesn’t travel very far due to the frequency it is transmitted on, but the new 3G sites will operate on a lower frequency, so it will travel further.

What are the benefits of the new network?

JT are installing a new Long Term Evolution (LTE) Advanced network, which is the latest version of LTE, also known as 4G.

Our new network is expandable and can be regularly upgraded to ensure we can take advantage of any new advancement in mobile technology, such as 5G as and when it becomes available.

Will 2G and 3G still work while you 4G is being installed?

During the installation you may experience a brief interruption when the equipment on individual masts changed.

Will I still need fixed broadband?

Yes, as the two services are designed to compliment one another.

For example, fixed broadband is more suitable for indoor use and larger devices such as Smart TV’s and games consoles.

Mobile data is designed for use on the move by smaller devices such as Smartphones and tablets.

For devices that are capable of picking up both 4G and Wi-Fi, your connection should be seamless wherever you are in the Island.

Will I be charged more for using the 4G network?

Unlike some UK operators who have charged a premium for the 4G service, we don’t have any plans to follow this trend.

How will this affect my service?

The new 4G network will be 100% faster than the quickest data speeds that are currently available.

Will I need a new handset?

If you would like to fully utilise the new 4G service, then you will need a 4G capable handset.

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